Client-Focused Banker - Digital Banking Expert

JPMorganChase; Pittsburgh (Allegheny County); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorganChase is hiring an Associate Banker to welcome clients, open and service accounts, and guide customers through digital banking tools. You will build trusted relationships by listening carefully and providing knowledgeable product recommendations.

The role emphasizes high-quality customer experiences, adherence to bank policies, and collaboration with the branch team to help clients reach their financial goals.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide ongoing account servicing while following policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions and sharing product knowledge.
• Perform branch operations and cash handling in line with policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorganChase is hiring an Associate Banker to welcome clients, open and service accounts, and guide customers through digital banking tools. You will build trusted relationships by listening carefully and providing knowledgeable product recommendations.

The role emphasizes high-quality customer experiences, adherence to bank policies, and collaboration with the branch team to help clients reach their financial goals.