Client-First Banking Associate

JPMorgan Chase; Elkhart (IN); On-site; USD 44,000 - 60,000; Full time

Job summary

JPMorgan Chase is hiring an Associate Banker to welcome clients, open accounts, and guide customers through digital banking options. The role emphasizes building trusted relationships and delivering personalized service in a branch setting.

You will work with branch teammates to meet clients' financial goals while adhering to regulatory requirements and bank policies. A strong emphasis on hospitality, product knowledge, and teamwork is expected.

Qualifications

• High school diploma or GED required.
• Experience in client service and banking preferred.
• Able to build trusted relationships with clients.
• Comfort with learning new banking products quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, maintenance, and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices per bank policies.

Skills

Client service experience

Relationship building

Communication

Problem resolution

Team collaboration

Learn products quickly

Attention to detail

Cash handling experience

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is hiring an Associate Banker to welcome clients, open accounts, and guide customers through digital banking options. The role emphasizes building trusted relationships and delivering personalized service in a branch setting.

You will work with branch teammates to meet clients' financial goals while adhering to regulatory requirements and bank policies. A strong emphasis on hospitality, product knowledge, and teamwork is expected.