Client-First Banker: Digital Banking Advisor

JPMorganChase; Moses Lake (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent the Chase brand, delivering hospitality-focused service and leveraging digital banking tools to meet clients’ financial needs. You will build trusted client relationships, educate customers on products, and support both routine servicing and new account openings.

Join a team that values diversity, compliance, and exceptional client experiences, as you help clients achieve their financial goals in a fast-paced branch setting.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate client experience by teamwork.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones per policies.
• Educate clients on banking transactions and digital self-service options.
• Build relationships by listening, asking thoughtful questions and sharing product knowledge.
• Perform branch operations, including cash handling, in compliance with policies.

Skills

Client service

Communication

Empathy

Teamwork

Problem solving

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent the Chase brand, delivering hospitality-focused service and leveraging digital banking tools to meet clients’ financial needs. You will build trusted client relationships, educate customers on products, and support both routine servicing and new account openings.

Join a team that values diversity, compliance, and exceptional client experiences, as you help clients achieve their financial goals in a fast-paced branch setting.