Client Experience Banker

JPMorganChase; Burr Ridge (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care

On-site health centers

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase seeks an Associate Banker to welcome clients, open accounts, and guide them through digital banking tools. You will build trusted client relationships, deliver attentive service, and collaborate with the branch team to meet financial goals.

This role emphasizes strong communication, compliance, and an eagerness to learn products while supporting daily branch operations and client onboarding in a fast-paced retail banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Strong communication and interpersonal skills.
• Ability to adapt to change and learn new products quickly.
• Familiarity with branch operations and compliance basics.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, open new accounts, and maintain regulatory compliance.
• Educate clients on day-to-day banking and mobile/online tools.
• Build relationships by listening, asking questions, and collaborating with the team.
• Support branch operations, including cash handling and device management.

Skills

Client service

Relationship building

Communication skills

Problem solving

Teamwork

Product knowledge

Learning new products

Attention to detail

Adaptability

Education

High school diploma or GED

Job description

JPMorganChase seeks an Associate Banker to welcome clients, open accounts, and guide them through digital banking tools. You will build trusted client relationships, deliver attentive service, and collaborate with the branch team to meet financial goals.

This role emphasizes strong communication, compliance, and an eagerness to learn products while supporting daily branch operations and client onboarding in a fast-paced retail banking environment.