Client-Focused Banker: Build Relationships & Tech Solutions

JPMorgan Chase & Co.; Lakewood (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Banker to welcome clients, deliver attentive service, and represent the bank’s culture at the branch.

You will help clients achieve their financial goals by greeting them, educating them on digital tools, opening accounts, and collaborating with the branch team to provide seamless service.

This role emphasizes strong communication, empathy, and accuracy in handling transactions while adhering to all policies and regulatory requirements.

Qualifications

• Client service experience or equivalent.
• Ability to greet and assist clients with attentiveness.
• Strong communication and active listening skills.
• Ability to learn banking products and procedures quickly.
• Cash handling experience preferred.

Responsibilities

• Greet clients and provide welcoming, attentive service in-branch.
• Open new accounts and perform routine account servicing.
• Educate clients on Chase mobile app, Chase.com, and ATMs.
• Build relationships by listening, asking questions and offering solutions.
• Assist with branch operations and daily cash handling per policy.

Skills

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Cash handling

Education

High School Diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Banker to welcome clients, deliver attentive service, and represent the bank’s culture at the branch.

You will help clients achieve their financial goals by greeting them, educating them on digital tools, opening accounts, and collaborating with the branch team to provide seamless service.

This role emphasizes strong communication, empathy, and accuracy in handling transactions while adhering to all policies and regulatory requirements.