Client‑First Relationship Banking Associate

JPMorgan Chase & Co.; Lakewood Township (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker at a Chase Branch in Lakewood Township, NJ. You will welcome clients, understand financial needs, and offer thoughtful solutions using banking technology to enhance the client experience.

You will build lasting relationships, learn products quickly, and collaborate with a team of experts to address complex financial needs while maintaining compliance and branch operations.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industry with proven client acquisition and relationship growth.
• Excellent in-person and phone communication, tailoring product features to client needs.
• Ability to operate within risk parameters and complete required training and compliance obligations.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Meet with clients in person or by phone to understand financial needs and tailor recommendations.
• Learn products, services, and procedures to consult on banking solutions and connect clients with specialists.
• Perform branch operations, including cash devices, while following bank policies.

Skills

Sales Experience

Customer Service

Communication Skills

Risk & Compliance

High School Diploma

Weekend Availability

Education

High School Diploma

College degree (preferred)

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker at a Chase Branch in Lakewood Township, NJ. You will welcome clients, understand financial needs, and offer thoughtful solutions using banking technology to enhance the client experience.

You will build lasting relationships, learn products quickly, and collaborate with a team of experts to address complex financial needs while maintaining compliance and branch operations.