Client-First Relationship Banker

Next Frontier Capital; Hingham (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase in the United States seeks an Associate Relationship Banker to deliver exceptional client service in a Chase Branch. You will welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking technology.

You will educate customers on Chase Mobile App and other digital tools, build lasting relationships, and collaborate with team members to address complex financial needs while maintaining compliance with regulations.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail and provide consistent service.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to deepen relationships and tailor financial solutions.
• Educate clients on technology solutions like Chase Mobile App and Chase.com to meet their banking needs.
• Learn products and procedures to consult on banking solutions and connect clients to experts.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Client service

Communication

Problem solving

Risk/compliance awareness

Education

High school diploma or GED

Job description

JPMorgan Chase in the United States seeks an Associate Relationship Banker to deliver exceptional client service in a Chase Branch. You will welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking technology.

You will educate customers on Chase Mobile App and other digital tools, build lasting relationships, and collaborate with team members to address complex financial needs while maintaining compliance with regulations.