Client-First Relationship Banker

Next Frontier Capital; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to deliver exceptional client experiences in our New York branches.

You will welcome clients, assess financial needs, and offer tailored solutions using Chase technologies while collaborating with a team of experts to address complex financial requests. This role emphasizes compliance, risk management, and weekday hours with possible weekends.

Qualifications

• Must create memorable experiences for clients and elevate service quality.
• Strong communication skills, both in person and on the phone, with ability to tailor product discussions.
• Ability to resolve client issues promptly with attention to detail and accuracy.
• Operate within risk parameters and complete required training and compliance obligations.
• High School diploma or GED required; some roles may prefer a college degree.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients in person and over the phone to tailor product recommendations.
• Educate clients on technology like mobile app, Chase.com, and ATMs for convenient access.
• Learn products and procedures quickly to consult on banking solutions and connect with specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client Focus

Communication

Problem Solving

Regulatory Awareness

High School Diploma

Education

High School Diploma or GED

College Degree (preferred)

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to deliver exceptional client experiences in our New York branches.

You will welcome clients, assess financial needs, and offer tailored solutions using Chase technologies while collaborating with a team of experts to address complex financial requests. This role emphasizes compliance, risk management, and weekday hours with possible weekends.