Client‑First Banking Relationship Specialist

JPMorgan Chase & Co.; Rogers (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for a Chase Branch. You will warmly welcome clients, apply financial knowledge, and provide thoughtful banking solutions to meet their needs and support branch success.

You will educate clients on mobile and online banking, assist with walk-ins and scheduled visits, and collaborate with a team of experts while adhering to regulatory requirements and internal policies.

Qualifications

• High school diploma, GED, or foreign equivalent.
• 1+ year of sales experience in Retail, Financial Services, or related industries.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients, in person or by phone, tailoring product recommendations.
• Educate clients on technology like Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Learn products, services, and procedures quickly to consult on banking solutions and coordinate with experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Sales experience

Regulatory knowledge

Problem solving

Education

High school diploma

College degree or military

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for a Chase Branch. You will warmly welcome clients, apply financial knowledge, and provide thoughtful banking solutions to meet their needs and support branch success.

You will educate clients on mobile and online banking, assist with walk-ins and scheduled visits, and collaborate with a team of experts while adhering to regulatory requirements and internal policies.