Client-First Relationship Banker

JPMorgan Chase & Co.; Austin (TX); Hybrid; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Relationship Banker to join a Chase Branch. You will greet clients, provide knowledgeable financial guidance, and connect customers with our digital tools and experts to address their financial needs and simplify their lives.

You will contribute to a welcoming branch culture, uphold regulatory standards, and support ongoing relationship-building with clients and colleagues across the bank.

Qualifications

• Create memorable experiences for clients and tailor solutions to financial needs.
• Excellent communication skills for in-person and phone interactions.
• Resolve client issues with attention to detail while following risk and compliance rules.
• Meet branch hours, including weekends and some evenings, and complete required trainings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients in person or by phone to build lasting relationships.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions and connect with team experts.

Skills

Customer experience

Communication

Problem solving

Risk & compliance

Weekend/evening hours

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. seeks an Associate Relationship Banker to join a Chase Branch. You will greet clients, provide knowledgeable financial guidance, and connect customers with our digital tools and experts to address their financial needs and simplify their lives.

You will contribute to a welcoming branch culture, uphold regulatory standards, and support ongoing relationship-building with clients and colleagues across the bank.