Client-First Banker: Relationship Builder & Tech Solutions

JPMorgan Chase & Co.; Oakland (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. in New Jersey is seeking an Associate Banker to welcome clients, deliver banking solutions, and help them meet financial goals. You will greet clients, open accounts, explain digital tools, and partner with branch teammates to deliver exceptional service.

The role emphasizes relationship-building, compliance with bank policies, and ongoing learning of products and services to support client needs in a busy retail branch.

Qualifications

• High school diploma or GED required.
• Strong focus on client service and relationship building.
• Ability to communicate clearly and empathetically with clients.
• Team-oriented with a client-first mindset.
• Attention to detail and adherence to policies and procedures.
• Ability to learn products and digital tools quickly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing and open new accounts while complying with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships with clients and collaborate with branch team to meet goals.
• Handle branch operations and cash devices in line with procedures.

Skills

Client service

Relationship building

Communication

Empathy

Teamwork

Attention to detail

Learn products quickly

Regulatory awareness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New Jersey is seeking an Associate Banker to welcome clients, deliver banking solutions, and help them meet financial goals. You will greet clients, open accounts, explain digital tools, and partner with branch teammates to deliver exceptional service.

The role emphasizes relationship-building, compliance with bank policies, and ongoing learning of products and services to support client needs in a busy retail branch.