Client-First Banking Associate | Relationship Builder

JPMorgan Chase & Co.; Ocean City (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Ocean City, NJ is seeking an Associate Relationship Banker to welcome clients and provide thoughtful financial solutions through Chase technology and branch services.

You will build trusted relationships, tailor product recommendations, and collaborate with experts while complying with banking policies and regulatory requirements. Weekend/evening hours may be required to support branch operations.

Qualifications

• Create memorable experiences for clients.
• Excellent communication with clients in person and over the phone.
• Resolve client issues with attention to detail.
• Adhere to risk, compliance, and training requirements.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to consult with clients about banking solutions and collaborate with team of experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client experience

Communication skills

Problem resolution

Risk/compliance awareness

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Ocean City, NJ is seeking an Associate Relationship Banker to welcome clients and provide thoughtful financial solutions through Chase technology and branch services.

You will build trusted relationships, tailor product recommendations, and collaborate with experts while complying with banking policies and regulatory requirements. Weekend/evening hours may be required to support branch operations.