Client-First Banking Associate

JPMorganChase; Marlton (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

On-site wellness centers

Financial coaching

Job summary

Chase in Marlton, NJ, is seeking an Associate Banker to welcome clients, deliver attentive service, and provide banking solutions. You will build trusted relationships, educate clients on self-service tools, and support branch operations to help clients reach their financial goals.

The role emphasizes customer-first service, teamwork with branch colleagues, and adherence to regulatory requirements, with opportunities to grow within a leading financial institution.

Qualifications

• Client service experience or equivalent.
• Ability to communicate clearly and empathetically.
• Desire to help clients achieve financial goals.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing and maintenance; open new accounts while following policies and requirements.
• Educate clients on day-to-day banking and technology self-service options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet goals.
• Support branch operations including cash devices while following bank policies.

Skills

Customer service

Relationship building

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Job description

Chase in Marlton, NJ, is seeking an Associate Banker to welcome clients, deliver attentive service, and provide banking solutions. You will build trusted relationships, educate clients on self-service tools, and support branch operations to help clients reach their financial goals.

The role emphasizes customer-first service, teamwork with branch colleagues, and adherence to regulatory requirements, with opportunities to grow within a leading financial institution.