Client-First Relationship Banker

Aumni; Washington (District of Columbia); On-site; USD 65,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to deliver hospitality and financial guidance at a Chase branch. You will welcome clients, understand their needs, and offer tailored banking solutions to help them achieve financial goals.

You will educate clients on technology tools such as the Chase Mobile App and Chase.com, collaborate with specialists for complex needs, and adhere to policies and regulatory requirements while fostering an inclusive environment.

Qualifications

• Proven ability to create memorable client experiences.
• Excellent communication with clients in person and on the phone.
• Ability to resolve client issues with attention to detail and accuracy.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Engage in consultative conversations to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and over the phone to deepen relationships.

Skills

Communication skills

Customer service

Sales experience

Financial knowledge

Banking policies

Education

High school diploma or GED

College degree

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to deliver hospitality and financial guidance at a Chase branch. You will welcome clients, understand their needs, and offer tailored banking solutions to help them achieve financial goals.

You will educate clients on technology tools such as the Chase Mobile App and Chase.com, collaborate with specialists for complex needs, and adhere to policies and regulatory requirements while fostering an inclusive environment.