Client-First Relationship Banker

JPMorgan Chase & Co.; Rehoboth Beach (DE); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. seeks an Associate Relationship Banker at a Chase Branch to deliver hospitality and financial solutions to clients. Welcome walk-ins, assess needs, and connect customers with banking products and technology.

You will learn products, adhere to policies, and collaborate with a team of experts to support clients’ financial goals while maintaining compliance and risk controls.

Qualifikationen

• High school diploma or GED or foreign equivalent.
• College degree or military equivalent preferred.
• Experience with customer service in banking or retail preferred.

Aufgaben

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Kenntnisse

Client service

Communication

Problem solving

Regulatory compliance

Ausbildung

High school diploma

College degree

Jobbeschreibung

JPMorgan Chase & Co. seeks an Associate Relationship Banker at a Chase Branch to deliver hospitality and financial solutions to clients. Welcome walk-ins, assess needs, and connect customers with banking products and technology.

You will learn products, adhere to policies, and collaborate with a team of experts to support clients’ financial goals while maintaining compliance and risk controls.