Client-First Relationship Banker

J.P. Morgan

Hingham (MA)

On-site

USD 55,000 - 75,000

Full time

3 days ago
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Job summary

JPMorgan Chase in the United States (Massachusetts) seeks an Associate Relationship Banker to provide hospitality and expert financial guidance in a branch setting. You will welcome clients, assess financial needs, and offer tailored solutions using Chase mobile and online tools, while building lasting relationships with customers.

You will collaborate with a team of specialists to address complex needs, adhere to regulatory requirements, and deliver a seamless, trusted banking experience in

Qualifications

  • High school diploma or GED required; college degree preferred.
  • Strong communication and relationship-building skills.
  • Ability to learn and explain banking products and services.

Responsibilities

  • Put clients first and deliver attentive, friendly service in the branch.
  • Engage in consultative communication to understand client needs and build trust.
  • Assist walk-in and scheduled clients in person and by phone.
  • Educate clients on technology solutions like Chase Mobile App and Chase.com.
  • Learn products and procedures quickly to provide accurate guidance and connect clients to specialists.
  • Adhere to policies, procedures, and regulatory banking requirements.

Skills

Communication skills
Customer service
Relationship building
Attention to detail
Risk/compliance awareness
Sales experience

Education

High school diploma or GED
Bachelor's degree or military equivalent

Tools

Chase Mobile App
Chase.com
ATMs

Job description

JPMorgan Chase in the United States (Massachusetts) seeks an Associate Relationship Banker to provide hospitality and expert financial guidance in a branch setting. You will welcome clients, assess financial needs, and offer tailored solutions using Chase mobile and online tools, while building lasting relationships with customers.

You will collaborate with a team of specialists to address complex needs, adhere to regulatory requirements, and deliver a seamless, trusted banking experience in

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