Client-First Relationship Banker: Banking & Tech Solutions

JPMorganChase; Hingham (MA); On-site; USD 48,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to represent the Chase brand in a branch, delivering warm, knowledgeable service and financial guidance to clients.

You will welcome walk-ins, assist with inquiries, and connect clients to digital tools like Chase Mobile and Chase.com to meet their banking needs. You will build lasting relationships by listening to client goals, explaining product options, and ensuring compliance with banking regulations while collaborating with a

Qualifications

• High school diploma or GED required.
• Excellent communication skills, in person and over the phone.
• Ability to work weekends and some evenings.
• Strong customer service skills with financial knowledge.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client service

Communication

Problem solving

Regulatory compliance

Work hours flexibility

Education

High school diploma or equivalent

College degree or military equivalent

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to represent the Chase brand in a branch, delivering warm, knowledgeable service and financial guidance to clients.

You will welcome walk-ins, assist with inquiries, and connect clients to digital tools like Chase Mobile and Chase.com to meet their banking needs. You will build lasting relationships by listening to client goals, explaining product options, and ensuring compliance with banking regulations while collaborating with a