Client-First Relationship Banker

JPMorgan Chase & Co.; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Indianapolis seeks an Associate Relationship Banker to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking technology.

You will build lasting relationships by delivering friendly, attentive service, educating clients on Chase mobile and online tools, and collaborating with specialists to meet complex financial goals. This role also requires integrity and weekend flexibility.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or sales preferred.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust - ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service excellence

Relationship building

Communication skills

Financial knowledge

Education

High school diploma

Job description

JPMorgan Chase & Co. in Indianapolis seeks an Associate Relationship Banker to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking technology.

You will build lasting relationships by delivering friendly, attentive service, educating clients on Chase mobile and online tools, and collaborating with specialists to meet complex financial goals. This role also requires integrity and weekend flexibility.