Client-First Banking Advisor

JPMorganChase; Merrillville (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Indiana to deliver friendly, attentive service and build trusted client relationships. The role focuses on greeting clients, guiding them through banking solutions, and supporting branch operations with accuracy and care.

Candidates should have a high school diploma or GED and bring prior client service experience, with a willingness to learn Chase products and digital tools for enhanced customer experiences.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience preferred.
• Ability to quickly learn products, services and procedures.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch, manage lobby traffic with a tablet and schedule meetings.
• Provide account servicing and maintenance, and open new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking, including Chase Mobile App, Chase.com and ATMs for self-service needs.
• Build trusted relationships with clients by listening, asking questions, and offering product solutions.
• Assist branch operations including cash devices while adhering to bank policies.

Skills

Client focus

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in Indiana to deliver friendly, attentive service and build trusted client relationships. The role focuses on greeting clients, guiding them through banking solutions, and supporting branch operations with accuracy and care.

Candidates should have a high school diploma or GED and bring prior client service experience, with a willingness to learn Chase products and digital tools for enhanced customer experiences.