Client-First Relationship Banker

JPMorganChase; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorganChase in Chicago is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and offer tailored banking solutions in a fast-paced branch environment.

You will leverage Chase Mobile App and digital tools to educate clients, build trusting relationships, and collaborate with branch experts to address broader financial goals while upholding regulatory standards and risk controls.

Qualifications

• High school degree, GED, or foreign equivalent.
• College degree or military equivalent.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client service

Communication

Relationship building

Problem solving

Phone & in-person communication

Education

High school degree or GED

College degree or military equivalent

Job description

JPMorganChase in Chicago is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and offer tailored banking solutions in a fast-paced branch environment.

You will leverage Chase Mobile App and digital tools to educate clients, build trusting relationships, and collaborate with branch experts to address broader financial goals while upholding regulatory standards and risk controls.