Client-First Relationship Banker

Next Frontier Capital; Royersford (Montgomery County); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and provide tailored banking solutions. You will represent the Chase brand with hospitality while guiding clients to advanced digital tools and bank services.

The role emphasizes building relationships, delivering thoughtful financial guidance, and collaborating with banking experts to meet customer goals within branch hours, including some evenings and weekends.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills in person and on the phone.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service.
• Engage in clear, consultative communication to help clients and build trust.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships.
• Educate and connect clients to technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products, services, and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Problem solving

Regulatory compliance

Time management

Education

High school diploma or GED

Bachelor's degree or military equivalent

Job description

JPMorgan Chase & Co. in the United States is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and provide tailored banking solutions. You will represent the Chase brand with hospitality while guiding clients to advanced digital tools and bank services.

The role emphasizes building relationships, delivering thoughtful financial guidance, and collaborating with banking experts to meet customer goals within branch hours, including some evenings and weekends.