Client-First Banking Associate

JP Morgan Chase; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase in Indianapolis is seeking an Associate Banker to deliver friendly client service, greet clients, and support branch operations. You will help clients with day-to-day banking, openings of new accounts, and use Chase Mobile App to improve experiences while meeting regulatory requirements.

You will build trusted relationships, share product knowledge, and collaborate with branch teammates to help clients achieve their financial goals through attentive service.

Qualifications

• High school diploma or GED required.
• Experience delivering attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance and assist with opening new accounts.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Operate branch processes and cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Teamwork

Tech savvy

Education

High school diploma or GED

Job description

JPMorgan Chase in Indianapolis is seeking an Associate Banker to deliver friendly client service, greet clients, and support branch operations. You will help clients with day-to-day banking, openings of new accounts, and use Chase Mobile App to improve experiences while meeting regulatory requirements.

You will build trusted relationships, share product knowledge, and collaborate with branch teammates to help clients achieve their financial goals through attentive service.