Client-First Relationship Banker

Next Frontier Capital; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

JPMorgan Chase in Chicago is hiring an Associate Relationship Banker to deliver exceptional client service in a branch setting. You will welcome clients, offer thoughtful financial solutions, and use Chase mobile app and online tools to connect clients with the right products and experts.

The role emphasizes building lasting relationships, understanding banking needs, and complying with regulatory requirements while working with a team of professionals. Weekend/evening hours may be required.

Qualifications

• Elevate the client experience with every interaction.
• Communicate clearly in person and by phone to tailor product benefits.
• Resolve client issues with accuracy and care.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in consultative communication to understand needs.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like mobile app and online channels.
• Learn products and procedures quickly to consult with clients and connect them to experts.
• Adhere to regulatory banking requirements and internal policies.

Skills

Excellent communication

Customer service

Relationship building

Attention to detail

Regulatory awareness

Education

High school diploma or GED

Foreign equivalent

Job description

JPMorgan Chase in Chicago is hiring an Associate Relationship Banker to deliver exceptional client service in a branch setting. You will welcome clients, offer thoughtful financial solutions, and use Chase mobile app and online tools to connect clients with the right products and experts.

The role emphasizes building lasting relationships, understanding banking needs, and complying with regulatory requirements while working with a team of professionals. Weekend/evening hours may be required.