Client-First Branch Relationship Banker

Next Frontier Capital; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago is seeking an Associate Relationship Banker to welcome clients and provide thoughtful financial solutions in a branch setting.

You will blend hospitality with banking knowledge to deliver personalized service, assist with accounts, and connect customers to experts for complex needs, while adhering to regulatory requirements and protecting customer information.

Qualifications

• High school diploma, GED or foreign equivalent.
• 1+ year of sales experience in Retail or Financial Services preferred.
• Experience adhering to banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to build trust and understand needs.
• Assist walk-in and scheduled clients in person and by phone to build relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult and connect clients to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication skills

Sales experience

Financial knowledge

Regulatory compliance

Education

High school diploma or GED

College degree

Job description

JPMorgan Chase & Co. in Chicago is seeking an Associate Relationship Banker to welcome clients and provide thoughtful financial solutions in a branch setting.

You will blend hospitality with banking knowledge to deliver personalized service, assist with accounts, and connect customers to experts for complex needs, while adhering to regulatory requirements and protecting customer information.