Relationship Banker: Client Solutions & Experience

Fairygodboss

Chicago (IL)

On-site

USD 55,000 - 70,000

Full time

6 days ago

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Job summary

JPMorgan Chase in Chicago invites you to join as an Associate Relationship Banker at a Chase Branch. You will welcome clients, offer financial solutions, and connect them with experts to meet their needs. You will use Chase Mobile App, Chase.com, and ATMs as needed to enhance service.

The role emphasizes hospitality, product knowledge, and adherence to regulatory requirements. Weekend and some evenings are required as part of branch hours, with opportunities for growth.

Qualifications

Ability to create memorable experiences for clients.
Excellent communication skills, both in person and over the phone.
Ability to resolve client issues with attention to detail.
Operate within risk parameters and complete required training.
High school diploma or foreign equivalent.
Ability to work branch hours including weekends and some evenings.

Responsibilities

Put clients first and exceed their expectations with friendly service.
Engage in clear, consultative communication to build trust.
Assist walk‑in and scheduled clients in person and by phone to tailor recommendations.
Educate clients on technology solutions like Chase Mobile App and Chase.com.
Learn products and procedures quickly to consult on banking solutions.
Adhere to banking policies, procedures, and regulatory requirements.

Skills

Client experience

Communication

Problem solving

Risk compliance

Flexible schedule

Education

High school diploma

Job description

The role emphasizes hospitality, product knowledge, and adherence to regulatory requirements. Weekend and some evenings are required as part of branch hours, with opportunities for growth.

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