Client-First Banking Relationship Advisor

JPMorganChase; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorganChase is seeking an Associate Relationship Banker in a Chase Branch to welcome clients, offer thoughtful banking solutions, and use Chase Mobile App and Chase.com to meet needs. You will learn products quickly and connect clients with specialists to address financial goals.

Compliance with banking regulations and internal policies is required, with weekend/evening hours as needed to serve customers and maintain strong relationships in the community.

Qualifications

• Provide memorable client experiences and elevate service quality.
• Communicate clearly and consultatively to understand client needs.
• Resolve client issues with attention to detail while meeting compliance.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in consultative communication to build trust and understand needs.
• Assist walk-in and scheduled clients in person and by phone to tailor recommendations.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to advise on banking solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client service

Communication

Issue resolution

Risk & compliance

Financial knowledge

Hours flexibility

Education

High school diploma or GED

College degree or military equivalent

Tools

NMLS registration

Job description

JPMorganChase is seeking an Associate Relationship Banker in a Chase Branch to welcome clients, offer thoughtful banking solutions, and use Chase Mobile App and Chase.com to meet needs. You will learn products quickly and connect clients with specialists to address financial goals.

Compliance with banking regulations and internal policies is required, with weekend/evening hours as needed to serve customers and maintain strong relationships in the community.