Client-First Banking Associate

JPMorganChase

Manassas (VA)

On-site

USD 42,000 - 52,000

Full time

31 hours ago

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Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

On-site wellness centers

Job summary

JPMorgan Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and promote banking solutions with the help of digital tools. You will build trusted relationships and guide clients toward achieving their financial goals, while working closely with branch teammates to ensure a seamless experience.

The role emphasizes hospitality, product knowledge, and compliant operations in a fast-paced branch setting with emphasis on client satisfaction.

Qualifications

Client service experience or comparable experience.
Ability to put clients first and exceed expectations.
Strong communication and empathy in interactions.

Responsibilities

Create a welcoming environment and greet clients entering the branch.
Exceed client expectations by servicing accounts and opening new accounts.
Educate clients on day-to-day transactions and digital channels (Chase Mobile App, Chase.com, ATMs).
Build meaningful relationships by listening and partnering with branch team members to meet financial goals.
Perform branch operations including cash devices while following policies and procedures.