Client-First Banker: Relationship Builder & Tech-Savvy

JPMorganChase; Town of Florida (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and build lasting relationships at a Chase branch. You will use digital tools to assist with everyday banking and guide clients toward appropriate financial solutions.

The role emphasizes excellent client service, collaboration with the team, and adherence to regulatory requirements while helping clients achieve their financial goals.

Qualifications

• Client-first, attentive service to create a welcoming environment.
• Build trusted relationships through genuine care during interactions.
• Engage clients with clear, polite communication to help.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience through teamwork and seamless service.
• Learn products, services and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Greet clients and manage lobby flow using a tablet, scheduling meetings.
• Open accounts and service existing ones while following policies.
• Assist with day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Listen actively, ask questions, and share product knowledge to help clients achieve goals.
• Support branch operations and cash devices while adhering to bank policies.

Skills

Client-first service

Relationship building

Client engagement

Issue resolution

Team collaboration

Product knowledge

Client service experience

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and build lasting relationships at a Chase branch. You will use digital tools to assist with everyday banking and guide clients toward appropriate financial solutions.

The role emphasizes excellent client service, collaboration with the team, and adherence to regulatory requirements while helping clients achieve their financial goals.