Client-First Banking Associate: Tech-Savvy & Service

JP Morgan Chase; Lake Lotawana (MO); On-site; USD 36,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and help clients reach financial goals. You will greet clients, manage lobby flow, open accounts, and guide them to digital banking tools like the Chase Mobile App and Chase.com.

You will work with branch teammates to provide seamless service, handle routine transactions, and stay compliant with banking rules. Strong communication and a client-first mindset are essential.

Qualifications

• High school diploma or GED required.
• Experience in client service preferred.
• Ability to put clients first and exceed expectations.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, checking them in, and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with team members.
• Perform branch operations including cash handling in line with bank policies.

Skills

Client service

Cash handling

Relationship building

Communication skills

Teamwork

Tech familiarity

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and help clients reach financial goals. You will greet clients, manage lobby flow, open accounts, and guide them to digital banking tools like the Chase Mobile App and Chase.com.

You will work with branch teammates to provide seamless service, handle routine transactions, and stay compliant with banking rules. Strong communication and a client-first mindset are essential.