Client-First Banking Associate | Tech-Savvy & Welcoming

Aumni; Miami Beach (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker in the United States to deliver hospitality and trusted guidance in a branch setting. You will use the latest banking solutions and technology to help clients achieve their financial goals, building relationships while delivering attentive service.

Responsibilities include greeting clients, processing accounts, educating on Chase Mobile App and other digital tools, and collaborating with branch teammates to ensure a seamless client experience.

Qualifications

• Client service experience or equivalent.
• Ability to build trusted relationships with clients.
• Strong communication and problem-solving skills.
• Willingness to learn products and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options like mobile app and ATMs.
• Build relationships through attentive listening, empathy, and cross-team collaboration.
• Support branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in the United States to deliver hospitality and trusted guidance in a branch setting. You will use the latest banking solutions and technology to help clients achieve their financial goals, building relationships while delivering attentive service.

Responsibilities include greeting clients, processing accounts, educating on Chase Mobile App and other digital tools, and collaborating with branch teammates to ensure a seamless client experience.