Client-First Banking Associate

Aumni; Lake Oswego (OR); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive total rewards package

Job summary

Chase is seeking an Associate Banker to deliver hospitality and client care in a branch setting. You will greet clients, help them navigate banking products, and partner with team members to meet financial goals.

You will educate clients on digital tools like Chase Mobile App and Chase.com, while ensuring compliance with policies and procedures. This role emphasizes relationship building and attentive service.

Qualifications

• High school diploma or GED required.
• Strong client service experience.
• Ability to greet and assist clients professionally.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance; assist with opening new accounts.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and support cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learns quickly

Tech savvy

Customer focus

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and client care in a branch setting. You will greet clients, help them navigate banking products, and partner with team members to meet financial goals.

You will educate clients on digital tools like Chase Mobile App and Chase.com, while ensuring compliance with policies and procedures. This role emphasizes relationship building and attentive service.