Client-First Banking Associate

Aumni; Pennsylvania; On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service in a branch environment. You will greet clients, open accounts, educate on mobile banking, and help customers achieve their financial goals with solid product knowledge.

You’ll work with team members to ensure a seamless, compliant banking experience for every client. This role emphasizes client relationships, attentiveness, and the ability to explain digital tools like Chase Mobile, Chase.com, and ATMs.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients and deliver attentive service.
• Ability to communicate clearly and effectively to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and partnering with branch teammates.
• Perform branch operations and cash handling while following procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service in a branch environment. You will greet clients, open accounts, educate on mobile banking, and help customers achieve their financial goals with solid product knowledge.

You’ll work with team members to ensure a seamless, compliant banking experience for every client. This role emphasizes client relationships, attentiveness, and the ability to explain digital tools like Chase Mobile, Chase.com, and ATMs.