Client-First Banking Associate: Tech-Savvy & Trusted Solutions

Testing Site - JPMC; Salt Lake City (UT); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver friendly, inviting service while guiding clients through everyday banking needs. You will greet clients, manage lobby flow, and introduce them to a team of experts who can help meet financial goals.

The role emphasizes building trusted client relationships, educating customers on Chase digital tools, and supporting branch operations with accuracy and compliance. A positive, proactive attitude and a high school diploma are required.

Qualifications

• Demonstrated client service experience or comparable experience.
• Ability to build trusted relationships with clients and understand their needs.
• Strong communication and interpersonal skills, with a customer-first mindset.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies and regulations.
• Educate clients on Chase digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and presenting product solutions.
• Perform branch operations and assist with cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver friendly, inviting service while guiding clients through everyday banking needs. You will greet clients, manage lobby flow, and introduce them to a team of experts who can help meet financial goals.

The role emphasizes building trusted client relationships, educating customers on Chase digital tools, and supporting branch operations with accuracy and compliance. A positive, proactive attitude and a high school diploma are required.