Client-First Banker — Tech-Savvy Relationship Builder

JPMorgan Chase; Santa Barbara (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase seeks an Associate Banker to deliver hospitality-driven service and leverage digital tools to help clients achieve their financial goals. You will greet clients, open accounts, and educate them on Chase’s mobile app and online platforms while collaborating with branch colleagues to ensure a seamless customer experience.

Responsibilities include maintaining accounts, processing transactions, and supporting branch operations in a compliant, client-centric environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing and maintenance including opening new accounts.
• Educate clients on day-to-day banking with Chase mobile app, Chase.com and ATMs.
• Build relationships by listening, asking questions, and offering product knowledge.
• Assist with branch operations and cash handling while following policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning new products

Education

High school diploma or GED

Tools

Tablet usage

Self-service tech (mobile app)

Job description

Chase seeks an Associate Banker to deliver hospitality-driven service and leverage digital tools to help clients achieve their financial goals. You will greet clients, open accounts, and educate them on Chase’s mobile app and online platforms while collaborating with branch colleagues to ensure a seamless customer experience.

Responsibilities include maintaining accounts, processing transactions, and supporting branch operations in a compliant, client-centric environment.