Client-First Banker | Tech-Driven Banking & Service

JP Morgan Chase; Port Saint Lucie (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, handle inquiries, open accounts, and guide customers through Chase Mobile App and digital tools to meet their financial needs.

The role emphasizes welcoming service, accurate product knowledge, and teamwork to support branch goals while adhering to regulatory requirements and bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients, listen actively, and provide attentive service.
• Comfort with using banking technology and self-service options.

Responsibilities

• Create a welcoming environment by greeting clients and directing them through the lobby using a tablet and queue system.
• Provide account servicing and maintenance and assist with opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and offering product knowledge to meet financial goals.
• Assist with branch operations and cash handling in accordance with bank policies.

Skills

Client service experience

Clear communication

Empathy in service

Team collaboration

Learn products quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, handle inquiries, open accounts, and guide customers through Chase Mobile App and digital tools to meet their financial needs.

The role emphasizes welcoming service, accurate product knowledge, and teamwork to support branch goals while adhering to regulatory requirements and bank policies.