Client-First Banking Associate | Tech-Savvy & Trusted

Aumni; Portsmouth (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service and help clients meet their financial goals. You will greet clients, open and service accounts, and guide customers in using Chase Mobile App, Chase.com, and ATMs to complete transactions with ease.

The role emphasizes listening, empathy, and teamwork to build trusted relationships and provide informative product recommendations across the branch network.

Qualifications

• Client-first mindset with a focus on attentive service.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help customers.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with the branch team.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service and help clients meet their financial goals. You will greet clients, open and service accounts, and guide customers in using Chase Mobile App, Chase.com, and ATMs to complete transactions with ease.

The role emphasizes listening, empathy, and teamwork to build trusted relationships and provide informative product recommendations across the branch network.