Client-First Banker: Tech-Savvy Service Pro

JPMorganChase; Livonia (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver attentive service using the latest banking solutions. You will educate clients on products, support account opening, and assist with digital channels while collaborating with branch teammates.

In this role you will help clients achieve their financial goals, handle everyday transactions, and ensure a seamless, friendly branch experience aligned with Chase values.

Qualifications

• Put clients first and deliver attentive, welcoming service.
• Build trusted relationships with clients through empathy and clear communication.
• Learn banking products and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and new accounts, following policies.
• Educate clients on day-to-day banking and digital channels like Chase Mobile App.
• Build relationships by listening, asking questions, and working with branch teammates.
• Perform branch operations and manage cash devices per bank policies.

Skills

Client service

Relationship building

Communication

Product knowledge

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver attentive service using the latest banking solutions. You will educate clients on products, support account opening, and assist with digital channels while collaborating with branch teammates.

In this role you will help clients achieve their financial goals, handle everyday transactions, and ensure a seamless, friendly branch experience aligned with Chase values.