Client-First Banking Associate: Build Relationships & Help

JPMorganChase; Bridgeville (Allegheny County); Sur place; USD 38 000 - 58 000; Plein temps

Résumé du poste

JPMorganChase in the United States is seeking a client-focused branch associate to deliver welcoming service and assist clients with everyday banking needs. You will greet clients, manage lobby flow, and help with new accounts while leveraging Chase Mobile App and ATMs to support convenient, digital banking.

You will work with a team to build meaningful relationships, listen to client needs, and provide product knowledge and solutions.

Qualifications

• Provide attentive and friendly service to clients in-branch.
• Build trusted relationships through genuine care and effective communication.
• Educate clients on day-to-day banking, digital tools, and self-service options.
• Collaborate with branch team to meet clients' financial goals.
• Adhere to all bank policies, procedures, and regulatory requirements.

Responsabilités

• Greet clients entering the branch and manage lobby flow using tablet scheduling.
• Open new accounts and service existing ones.
• Assist clients with transactions and using self-service channels.
• Listen actively, ask questions, and tailor product knowledge to client needs.
• Handle branch operations including cash devices while following policies.

Connaissances

Client service

Communication

Teamwork

Problem solving

Regulatory awareness

Formation

High school diploma or GED

Outils

Chase Mobile App

Description du poste

JPMorganChase in the United States is seeking a client-focused branch associate to deliver welcoming service and assist clients with everyday banking needs. You will greet clients, manage lobby flow, and help with new accounts while leveraging Chase Mobile App and ATMs to support convenient, digital banking.

You will work with a team to build meaningful relationships, listen to client needs, and provide product knowledge and solutions.