Client-First Banker | Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Madera (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to provide welcoming, client‑focused service and to support branch operations. You will greet clients, assist with account openings, and guide customers in using Chase Mobile App, Chase.com, and ATMs.

You will build trusted relationships by listening to client needs, educating them on products, and collaborating with team members to achieve financial goals, while adhering to regulatory requirements and bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients and understand their needs.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build trustful relationships by listening, asking questions, and collaborating with the team.
• Perform branch operations, including cash handling and ATM duties, in line with bank procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Tech-savvy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to provide welcoming, client‑focused service and to support branch operations. You will greet clients, assist with account openings, and guide customers in using Chase Mobile App, Chase.com, and ATMs.

You will build trusted relationships by listening to client needs, educating them on products, and collaborating with team members to achieve financial goals, while adhering to regulatory requirements and bank policies.