Client-First Banker: Build Relationships & Tech Solutions

JPMorgan Chase; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand in the branch, delivering hospitable service and using the latest banking solutions to help clients achieve their financial goals.

As part of the team, you will greet clients, open new accounts, assist with routine transactions, guide customers to digital tools like Chase Mobile App, and build trusted relationships through attentive, proactive service.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and create a welcoming environment while managing lobby flow.
• Open new accounts and service existing ones in line with policies.
• Educate clients on everyday banking and digital self-service options.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Support branch operations and cash handling per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning agility

Cash handling

Education

High school diploma

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand in the branch, delivering hospitable service and using the latest banking solutions to help clients achieve their financial goals.

As part of the team, you will greet clients, open new accounts, assist with routine transactions, guide customers to digital tools like Chase Mobile App, and build trusted relationships through attentive, proactive service.