Client-First Banking Associate | Tech-Savvy Relationship Builder

JPMorgan Chase; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, verify needs, and connect them with appropriate banking solutions and digital tools.

Key responsibilities include account servicing, opening new accounts, and guiding clients through Chase Mobile App, online banking, and ATMs while upholding regulatory requirements and high service standards.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to engage clients with clear and polite communication.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking with Chase Mobile App, Chase.com, and ATMs.
• Build trusted relationships by listening, asking questions, and offering product knowledge.
• Perform branch operations and assist with cash devices in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, verify needs, and connect them with appropriate banking solutions and digital tools.

Key responsibilities include account servicing, opening new accounts, and guiding clients through Chase Mobile App, online banking, and ATMs while upholding regulatory requirements and high service standards.