Client-First Banking Associate

JPMorganChase; Springfield (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Job summary

JPMorgan Chase in the United States is seeking an Associate Banker to deliver exceptional client experiences and represent our brand with hospitality and financial solutions. You will build trusted relationships, educate clients on products, and support branch operations to help clients achieve their financial goals.

As part of Consumer & Community Banking, you will utilize the latest banking technology to provide convenient, secure service, while complying with policies and delivering a

Qualifications

• Put clients first and deliver attentive, friendly service.
• Build trusted relationships with clients.
• Engage clients with clear, polite communication.
• Resolve client issues quickly with attention to detail.
• Learn products, services, and procedures quickly.
• Experience in client service or related roles.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while following policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships by listening, asking questions, and partnering with branch team.
• Perform branch operations, including cash devices, in line with policies.

Skills

Client service orientation

Relationship building

Communication skills

Issue resolution

Team collaboration

Product knowledge

Customer service experience

Cash handling experience

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase in the United States is seeking an Associate Banker to deliver exceptional client experiences and represent our brand with hospitality and financial solutions. You will build trusted relationships, educate clients on products, and support branch operations to help clients achieve their financial goals.

As part of Consumer & Community Banking, you will utilize the latest banking technology to provide convenient, secure service, while complying with policies and delivering a