Client-First Banker: Service, Solutions & Growth

JPMorganChase; Cheyenne (WY); On-site; USD 38,000 - 62,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality and leverage the latest banking technology. You will build trusted relationships, provide product knowledge, and help clients achieve their financial goals.

The role emphasizes welcoming service, knowledge of self-service tools, and collaboration with the branch team to deliver exceptional client experiences.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication and understanding needs.
• Ability to learn products, services and procedures quickly and accurately.
• Strong team collaboration to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance and open new accounts in compliance with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices following bank procedures.

Skills

Client service experience

Trust-building

Communication skills

Technology adoption

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality and leverage the latest banking technology. You will build trusted relationships, provide product knowledge, and help clients achieve their financial goals.

The role emphasizes welcoming service, knowledge of self-service tools, and collaboration with the branch team to deliver exceptional client experiences.