Client-First Banker: Exceptional Service & Tech

JPMorganChase; Chesterfield (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality, using modern banking solutions to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

The role focuses on welcoming service, account openings, and guiding customers through digital and ATM channels while collaborating with the branch team to meet targets.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience by working with the team.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on day-to-day banking transactions and self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, while following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality, using modern banking solutions to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

The role focuses on welcoming service, account openings, and guiding customers through digital and ATM channels while collaborating with the branch team to meet targets.