Associate Banker: Client-First, Tech-Savvy

JPMorgan Chase & Co.; Town of Canton (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent our brand with hospitality and to deliver exceptional client experiences. You will build trusted relationships and help clients achieve their financial goals through product knowledge and technology-driven solutions.

The role emphasizes welcoming service, collaboration with branch teams, and adherence to banking policies and regulatory requirements to ensure smooth operations and client satisfaction.

Qualifications

• Experience delivering attentive and friendly service in a banking environment.
• Strong communication and active listening to understand client needs.
• Basic competence with technology and willingness to learn Chase solutions.
• Ability to follow policies, procedures, and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and assist with opening new accounts in line with policies.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Handle branch operations such as cash devices while following bank policies.

Skills

Client service experience

Ability to put clients first

Ability to build trusted relationships

Ability to engage clients

Ability to quickly and accuratelylearn

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent our brand with hospitality and to deliver exceptional client experiences. You will build trusted relationships and help clients achieve their financial goals through product knowledge and technology-driven solutions.

The role emphasizes welcoming service, collaboration with branch teams, and adherence to banking policies and regulatory requirements to ensure smooth operations and client satisfaction.