Client-First Banking Associate

JPMorgan Chase & Co.; Jackson Heights (AL); On-site; USD 38,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Banker to represent our brand with hospitality and deliver exceptional client experiences using Chase's banking solutions and digital tools.

You will build trusted relationships, assist with account openings and everyday transactions, and work with a branch team to help clients achieve their financial goals in a diverse, inclusive environment.

Qualifications

• High school diploma or GED.
• Reading and speaking English and Bengali required.
• Experience in client service or similar role.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby flow and schedule meetings.
• Provide account servicing and maintenance; open new accounts while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted client relationships by listening, asking questions and collaborating with branch team to meet goals.
• Assist with branch operations and cash devices in compliance with bank policies.

Skills

Customer service

Communication skills

Client relationship building

Bilingual English/Bengali

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Banker to represent our brand with hospitality and deliver exceptional client experiences using Chase's banking solutions and digital tools.

You will build trusted relationships, assist with account openings and everyday transactions, and work with a branch team to help clients achieve their financial goals in a diverse, inclusive environment.