Client-First Banking Associate

JPMorgan Chase & Co.; City of Niagara Falls (NY); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in New York City is seeking an Associate Banker to deliver welcoming, high-touch service and financial solutions at the branch level. You will greet clients, open accounts, and guide them through digital tools while building trusted relationships.

The role emphasizes client-centric service, compliance with banking policies, and collaboration with the branch team to meet client goals in a dynamic retail banking environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on everyday banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions and collaborating with the team.
• Perform branch operations including cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product/service knowledge

Learning on the fly

High school diploma

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York City is seeking an Associate Banker to deliver welcoming, high-touch service and financial solutions at the branch level. You will greet clients, open accounts, and guide them through digital tools while building trusted relationships.

The role emphasizes client-centric service, compliance with banking policies, and collaboration with the branch team to meet client goals in a dynamic retail banking environment.