Client-First Banker: Build Relationships & Deliver Solutions

JPMorganChase; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is hiring an Associate Banker to deliver exceptional client experiences in our Cincinnati branch. You will greet clients, open new accounts, and guide them through everyday banking using Chase Mobile App, Chase.com, and ATMs.

You will build trusted relationships by listening to client needs, providing product knowledge, and collaborating with the branch team to meet financial goals.

Qualifications

• Demonstrates client-first service mindset and welcoming demeanor.
• Demonstrates ability to build trusted relationships and understand client needs.
• Strong communication skills to understand and assist clients and guide them to solutions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by opening accounts and ensuring compliance with policies.
• Educate clients on day-to-day transactions and use of Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with the branch team to meet goals.
• Handle branch operations and cash devices while adhering to bank policies.

Skills

Client-first service

Relationship building

Effective communication

Issue resolution

Team collaboration

Product knowledge

Customer service experience

Education

High school diploma or GED

Job description

JPMorgan Chase is hiring an Associate Banker to deliver exceptional client experiences in our Cincinnati branch. You will greet clients, open new accounts, and guide them through everyday banking using Chase Mobile App, Chase.com, and ATMs.

You will build trusted relationships by listening to client needs, providing product knowledge, and collaborating with the branch team to meet financial goals.