Part-Time Client Experience Banker

JPMorgan Chase & Co.; Cincinnati (OH); On-site; USD 23,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. in Cincinnati is seeking an Associate Banker to deliver welcoming, personalized service in a busy branch environment. You’ll greet clients, open accounts, explain products, and use digital tools to help customers manage finances.

You will build trusted relationships, learn quickly about Chase solutions, and collaborate with team members to meet branch goals while following all policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to work with a team to deliver seamless service.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and perform account servicing in compliance with policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com).
• Build relationships by listening, probing, and sharing product knowledge.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Tech-savvy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Cincinnati is seeking an Associate Banker to deliver welcoming, personalized service in a busy branch environment. You’ll greet clients, open accounts, explain products, and use digital tools to help customers manage finances.

You will build trusted relationships, learn quickly about Chase solutions, and collaborate with team members to meet branch goals while following all policies and regulatory requirements.