Customer-Centric Banker: Elevate Experiences & Solutions

JPMorgan Chase & Co.; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Cincinnati is seeking an Associate Banker to welcome clients, represent the brand with hospitality, and use the latest banking solutions to support financial goals.

You will build trusted relationships, educate clients on products, assist with account openings and transactions, and collaborate with branch teammates to deliver a seamless, high-touch client experience. In this role you will help manage lobby flow, leverage digital tools, and ensure compliance with

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby process.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking with Chase Mobile App, Chase.com, and ATMs to meet needs.
• Build relationships by listening, asking questions, and collaborating with branch teammates to achieve goals.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning quickly

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Cincinnati is seeking an Associate Banker to welcome clients, represent the brand with hospitality, and use the latest banking solutions to support financial goals.

You will build trusted relationships, educate clients on products, assist with account openings and transactions, and collaborate with branch teammates to deliver a seamless, high-touch client experience. In this role you will help manage lobby flow, leverage digital tools, and ensure compliance with